Support

Contact channel not configured yet. The studio owner has not approved a public support address or form, so none is listed here. Until one is added, please contact the person who invited you.

Self-service help

Documentation for the editor, tracks, canvas, media and export.
Quick start for a first project.
How it works for the footage-to-export pipeline.

Common questions

MP4 export is unavailable. MP4 needs a current Chromium-based browser with WebCodecs H.264 support. WebM and GIF work more widely.

AI Director says it is not configured. The studio owner has to add the AI provider key on the server. It cannot be entered in the browser.

Website Capture is unavailable. It needs the separate capture worker to be set up by the studio owner.